Shipping Policy
Disclaimer of Legal Liability
The Shipping Policy is an important document to establish the relationship between artists and customers. It is a legal framework that presents your obligations towards your customers, as well as clarifying different situations that may arise during the shipping process. It is not our intention to provide legal advice or recommendations about what you should do, so it is important that you seek legal help if you need it.
A clear and transparent Shipping Policy is a good practice that benefits both you and your customers. Your customers can benefit from being informed about what to expect from your service, while you can benefit from a possible greater propensity to purchase from them.
That said, a Shipping Policy is a legally binding document intended to stipulate the legal relationships between you and your customers. It is the legal framework to present your obligations to your clients, but also to clarify different situations that may arise and what will happen in each of these cases.
A Shipping Policy is a good practice and helps both sides: yours and your customers'. Your customers can benefit from being informed about what they can expect from your service. You can benefit because people may be more likely to buy if you have a clear Shipping Policy, as there will be no questions about shipping deadlines or processes.
What to include in the Shipping Policy
In general terms, the Shipping Policy should cover information about order processing times, shipping costs, domestic and international shipping solutions, and possible service interruptions. Additionally, it is important that you clearly establish the return and refund policy.